Accessibility

Plain English. Last updated 25/09/2026.

We want everyone who runs a trade to be able to use Grafto, including people who use a screen reader, keyboard, switch or voice control, magnification or high contrast.

What we've built in

• Works with VoiceOver, TalkBack and NVDA: every button and field is labelled, pop-up sheets are announced as dialogs, and messages like "saved" are read out.
• Everything works with a keyboard, with a visible focus ring. While a sheet is open, focus stays inside it, and Escape closes it.
• Pinch-zoom is never blocked, and pages reflow at 400% zoom. Wide price tables scroll inside their own box.
• Sun mode is a high-contrast light theme for bright sites, in the top bar and in Settings.
• Big tap targets for gloves and one thumb. No time limits, no CAPTCHAs, and nothing flashes.
• Animations switch off when your phone's "reduce motion" setting is on.
• Colour is never the only signal: invoice status, market checks and warnings always have words and icons too.
• Plain English throughout, and every chart and bar has a text version.

How we test

We check against the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, with automated testing (axe-core) on every screen in both themes, and by hand with a keyboard and a screen reader. Last checked 25/09/2026.

Known gaps

• The printed customer quote uses your browser's print layout, so how it reads aloud depends on your PDF viewer.
• On small screens, price-guide tables scroll sideways inside a box you can focus and move with the arrow keys.

Tell us about a problem

If something doesn't work for you, or you need information in another format, contact us at the email address we will publish here shortly. Tell us the page and what happened, and we'll fix it or find another way to get you what you need. We aim to reply within 5 working days.

If you're not happy with our reply, the Equality Advisory and Support Service can help.